Help Center

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Find common questions and useful links for registration, profile review, chat, translation, membership, payment, reports, and account safety.

Account and login

After registration, verify your email first. If you forget your password, use password recovery on the login page.

Avatar, nickname, city, bio, and gallery photos enter basic review. Photos that are not approved will not appear publicly.

In-site chat supports text, emoji, and multilingual translation. You can set your default chat language in your profile.

Basic members can browse public profiles for free. Premium and VIP plans are for steadier chat and more matching benefits.

If you see harassment, fake profiles, money requests, or uncomfortable content, report or block from profile or chat pages.

Public pages never show email, private contact details, exact address, or chat content. You can also turn off public visibility.

If your issue is not solved here, send it to platform support. Please include your account email, page, and details.

support@lianaima.com